Limited Lifetime Warranty

At Simone & Son Jewelers, we proudly stand behind the quality and craftsmanship of our jewelry. Our Limited Lifetime Warranty covers manufacturing defects and craftsmanship-related issues that arise under normal use. We also offer complimentary maintenance services to help keep your jewelry looking its best.

What Is Covered

* Manufacturing defects in materials or workmanship.
* Missing or loose stones up to 0.20 carats, provided the issue is not the result of impact, damage, or excessive wear.
* Checking and tightening loose prongs to help maintain the security of your gemstones.
* Polishing to remove surface scratches and restore the beauty of your jewelry.
* Craftsmanship-related repairs necessary to correct defects resulting from the original manufacturing process.

What Is Not Covered

* Normal wear and tear, including the gradual thinning or wearing down of ring shanks, prongs, and other metal components over time.
* Loss or theft. We strongly recommend insuring your jewelry through your homeowners insurance or a specialized jewelry insurer such as Jewelers Mutual.
* Chipped, cracked, or missing gemstones resulting from accidental impact, abuse, or external damage.
* Alterations or repairs performed by other jewelers that may compromise the original craftsmanship or integrity of the piece.
* Damage from abnormal wear, including misuse, excessive force, or strenuous activities such as CrossFit, weightlifting, gardening, or similar activities.
* Replacement or rebuilding of worn components, including prongs and ring shanks that have gradually worn down through regular use.

Understanding Normal Wear and Tear

Fine jewelry is designed to be worn and enjoyed, but even precious metals such as platinum and gold naturally wear down over time.

Ring shanks, prongs, and other components are particularly susceptible to gradual wear depending on how frequently the jewelry is worn and the activities of the wearer.

Our Limited Lifetime Warranty covers defects in craftsmanship, but does not include the replacement or rebuilding of components that have worn down through regular use.

We recommend periodic inspections and maintenance to help preserve the beauty, integrity, and longevity of your jewelry.

Warranty Evaluation

All warranty claims are subject to inspection by Simone & Son Jewelers. We reserve the right to determine whether an issue is the result of a manufacturing defect, normal wear and tear, accidental damage, or improper use.

Our Commitment

We take pride in every piece we create and are committed to addressing craftsmanship-related concerns fairly and promptly. Our goal is to ensure that your Simone & Son jewelry can be enjoyed for generations.